Our 2024 Training Courses 

Our 2024 Training Courses 

Our course list is below, we prefer to discuss your needs first and then we will 
bespoke the course from the list below to suit your organisation’s needs. 
We also carry out consultancy support in all these topics including Health and Safety Audits, Fire Risk Assessments and Coaching. 

Management Skills 

✓ Staff Appraisals. 
✓ Managing Difficult Behaviour. 
✓ Improving team performance. 
✓ Building EffectiveTeams. 
✓ Time Management. 
✓ Equity, Diversity, Inclusion and Belonging Training. 

Health and Safety 

✓ First Aid at Work. 
✓ Health & Safety Awareness. 
✓ Risk Assessments. 
✓ COSHH Assessments. 
✓ Manual Handling. 
✓ Display Screen Equipment Regulations. 
✓ Emergency First Aid at Work. 
✓ Fire Safety. 
✓ Lone Working. 

People and Team Skills 

✓ Customer Service Skills. 
✓ Dealing with Difficult People. 
✓ Conflict Resolution. 
✓ Time Management. 
✓ Equity, Diversity, Inclusion and Belonging Training 
✓ Work Related Stress and Mental Health. 
✓ Food Hygiene and Safety in Catering 

Specialised Healthcare and Education Courses 

✓ Work Related Stress and Mental Health. 
✓ Infection Prevention & Control Level 1 and 2 
✓ Information Governance & Data Security - Inclusive of Counter Fraud + GDPR 
✓ Fire Safety Awareness 
✓ Conflict Resolution - Inclusive of Complaints Handling & Lone Working 
✓ Safeguarding Adults Level 1 and 2 
✓ Safeguarding Inclusive of Learning Disability & Autism Awareness, 
✓ Safeguarding Inclusive of Mental Health & Mental Capacity Act 
✓ Safeguarding Children Level 1 and 2 
✓ Moving & Handling Level 1 and 2 
✓ Manual Handling Inanimate Objects 
✓ Resuscitation Level 1 - Inclusive of Anaphylaxis. 
✓ Resuscitation Level 2 - Adult Basic Life Support 
✓ Duty of candour regulations 
✓ Accident and indent reporting 
✓ Conflict Resolution 
✓ Customer Service – Improving the Patient Experience. 
"David is an excellent and professional trainer. David spoke from experience and managed to keep the Team engaged the entire day despite the amount of information that he was delivering and the size of the group. He also managed to keep the training interactive and to get each member of staff involved in the training. I would definitely recommend David for all future training requirements" 
Janina - Excerpt from a Trustpilot Review 
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