If you are looking to learn practical management skills and advice from a successful and experienced manager who has real hands-on experience of the realities of dealing with people at work, then this will be the course for you.
David our management trainer has had hired staff, fired staff,made staff redundant, developed people, mentored those who needed support and most importantly made mistakes and learnt from them.
David has had to deal with the practicalities of trying to make a profit while still delivering high quality services and excellent customer service to retain and attract new customers in probably the most demanding industry of all - private healthcare, where mistakes really can cost lives and the biggest competitor gives it services away free!
Dealing with both large and small workforces, some with highly specialised professional skills and others with more routine but still business critical administrative skills.
This training cannot be delivered online, it required a face-to-face connection, where we can really share experiences, discuss the challenges of management, and together find solutions for the challenges facing your management and team leaders.
1. Tell us about your business
We work closely with you to ensure our training is relevant and specific to your needs. The management skills most important to your team are those that we focus on, but nothing needs to be left out; we can cover a wide range of topics in our training sessions.
2. Bespoke management training
We can deliver management training in Essex and the surrounding area at your organisation, or at a suitable venue nearby. Our training courses use examples specific to your business and your sector, ensuring the relevance and effectiveness of the skills we teach.
3. Memorable and effective
Management training is a process; it takes practise and persistence. That is why we strive to make our courses engaging and enjoyable, so that your team find it memorable and worth their while.
The challenges faced by you and your team are unique. That is why East Saxon Training offers flexibility with all its courses, so that our training is best configured to your business's needs. A management training course from EST can cover a range of management skills, such as:
Staff Appraisals
An important motivator for your staff, or potentially a cause for discontent; learn how to make the most out of your appraisals.
Managing Difficult Behaviour
Learn how resolving difficulties improves your team, and about the ways you can meet the needs of all parties. This improves the atmosphere in your workplace.
Improving Staff Performance
Find out how to create long lasting performance improvements in your organisation through proper staff motivation. What inspires your staff? What holds them back?
Time Management
Developing this skill can directly increase productivity and lower stress, and help you in many other areas of life. We can help you reclaim some hours even in your busiest days.
Building Effective Teams
Improve how your staff work together, by learning how to manage teams. Ensuring your organisation runs efficiently facilitates growth for both the individual and the team.
"David is an excellent trainer with good knowledge. He delivers his courses in a fun, relaxed and participative way which means everyone gets the most they can from it."
Richard - Trustpilot Review